Last updated: April 2026
At The Still Closet, we aim to deliver your order as quickly and efficiently as possible. Please review our shipping policy below.
Order Processing
- Orders are processed within 1–3 business days after payment is received
- Orders are not processed or shipped on weekends or holidays
- Once your order has been processed, you will receive a confirmation email
Shipping Times
Estimated delivery times vary based on your location:
- United States: 7–14 business days
- International: 10–21 business days
Please note that these are estimates and actual delivery times may vary due to customs, carrier delays, or high demand.
Shipping Costs
- Shipping costs are calculated at checkout (or free if free shipping is displayed)
- Any customs fees, duties, or taxes for international orders are the responsibility of the customer
Tracking Information
- Tracking information will be provided once your order ships
- Tracking may take 24–72 hours to update after shipment
If tracking shows delivered but you did not receive your order, please contact your local carrier first.
Incorrect Address
Please ensure your shipping address is correct before placing your order.
- We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer
- Orders returned due to incorrect addresses may require an additional shipping fee to be resent
Lost or Delayed Packages
While we are not responsible for carrier delays, if your package is significantly delayed or lost, please contact us and we will do our best to assist you.
Contact Us
If you have any questions about our Shipping Policy, please contact us through our Contact page.